Confusion reigns with pharmacies sending refill requests to the wrong office. If your pharmacy says they faxed /called multiple times and I didn't respond, confirm with the pharmacy that they are contacting the correct office. Apparently some pharmacy computers can't track multiple office fax numbers for a single provider. Unfortunately this includes most mail order pharmacies as well as some local pharmacies.
You will be your own best advocate to make sure the pharmacy contacts the correct office. Because the two offices are independent of each other your prescription can only be authorized at the office where you are seen.
If you see me at the Renown Diabetes Center, 850 Mill Street:
the phone is (775) 982-5073 and fax (775) 982-3959.
If you see me at 5605 Riggins Court:
the phone is (775) 287-2625 and fax (775) 996-4116.
These phone numbers are also on your appointment card.
If you have not seen me since I left the Plumb Lane office I cannot provide refills until you are seen. You can ask your primary care provider for refills until I see you. You will need to be scheduled as a new patient because I will need the extra time with you to review your complete medical history for the charting system I now use.
