Friday, March 21, 2014

Office updates

There are some important updates about my private office.

1. I will be at a new street address some time in April. You will find me at 255 West Moana Lane, Suite 108. My phone number and fax will remain the same.I will be publishing the exact date as soon as I know. Carpet and paint haven't even been started so don't drop by just yet. It's on the north side of the street, between a car wash and Pritchett Eye Care. If you have been around here long enough it is across the street from the old Moana Pool site.

2. I will be out of the office from May 14 until June 2, 2014. During this time I will not be able to answer phone calls or faxes. Internet service will be sporadic and unreliable so I can't make any promises about returning e-mails or electronically refill requests either. If you need any medication refills during this time please contact your primary care provider.

3. I am not scheduling any new patients in my private office. I am not scheduling any returning patients that I have not seen regularly since opening my private office. this limit is a necessary step for me to be able to provide quality care for my established patients seen on a regularly scheduled basis.

4. Prescription refills, pump supply orders and upgrades, and sensor orders continue to be sent to the incorrect offices. If your pharmacy or supply service send the requests to the incorrect office there will be a significant delay before this is approved. If you have not been seen in the last year it will not be approved at all until you come in for an appointment.

5. For those of you who need to change your appointment at the last minute due to school or work, you already know I don't have an opening available for about 4 months- except for openings suddenly made available by others who cancel a few days in advance. For your convenience you should consider another endocrine office that is open full-time with multiple providers. You will will likely find greater flexibility in your ability to get an appointment on the day and time of your preference with short notice.