Starting
January 1, 2016, I will no longer be a provider at the Renown Diabetes Center.
This means changes for my patients at both locations:
For my Moana Lane patients: A letter has gone out
explaining my new office days and what insurances I will be contracted
with starting in 2016. If you have any questions or need to reschedule an
appointment, please call the office.
For my Renown patients: My private practice is very
small and a major change from the Renown practice. I only have a small refrigerator
so I will, unfortunately, not have the room to keep samples as I have been at
Renown. This means that I will not be able to provide enough samples to get
people through their deductible or doughnut hole.
I do not do the
hemoglobin A1c test in the office. I don't have the space or staff to maintain,
operate, run quality control and manage inventory for it. Please go to
the lab before your appointment to get it done. You can also go to a health
fair lab and order your own A1c if you don't have a lab order.
I do not have a nurse
or an educator or a medical assistant at this office. I am going to miss them
dearly. Unfortunately, this means your refill request may need to wait
until the end of the day or if I am out of the office for an extended period of
time, it may have to wait until I get back. This is a very important reason to
have a primary care provider- to help you get your prescriptions ordered if I
am not available. Education will still be available at the Renown Diabetes
Center and is also available through Karen Fisher at Nutrition Connection.
Another important
service I am outsourcing is influenza vaccine. Your primary care provider
or local pharmacy can help you with your vaccines.
My office policies
will stay as they are for the foreseeable future. I understand these are
significant differences from the Diabetes Center so please be sure to take all
of it into consideration. If these changes are not to the level of care you
would like from your endocrinologist, there are several other doctors in Reno
who could provide you with the care you need. Please check with your primary
care physician or check your insurance provider list.
For ALL my patients: I have officially opened up my 2016 schedule
for my Monday through Thursday schedule. If you have any questions regarding
scheduling and/or on any of our office changes, please call the office and we
can help you. However, also please remember that I am only in the office on
Thursday and Friday (excluding Holidays) until the end of the year. Also
remember that I only have one receptionist in charge of scheduling. She is
getting a high number of calls so if you call during office hours and don’t
speak with her, leave a message. It will take her some time to get back to you,
but she will return all messages as soon as she can.
you can email me at caruso.patient@gmail.com. Keep in mind this email account is not HIPPA compliant.
Thank you for your
understanding and for continuing to utilize me for your health care needs.
