Wednesday, November 18, 2015

Moana Lane will be my only location for office visits starting Jan 1, 2016



Starting January 1, 2016, I will no longer be a provider at the Renown Diabetes Center. This means changes for my patients at both locations:

      

For my Moana Lane patients: A letter has gone out explaining my new office days and what insurances I will be contracted with starting in 2016. If you have any questions or need to reschedule an appointment, please call the office.



For my Renown patients: My private practice is very small and a major change from the Renown practice. I only have a small refrigerator so I will, unfortunately, not have the room to keep samples as I have been at Renown. This means that I will not be able to provide enough samples to get people through their deductible or doughnut hole.

I do not do the hemoglobin A1c test in the office. I don't have the space or staff to maintain, operate, run quality control and manage inventory for it.  Please go to the lab before your appointment to get it done. You can also go to a health fair lab and order your own A1c if you don't have a lab order. 

I do not have a nurse or an educator or a medical assistant at this office. I am going to miss them dearly.  Unfortunately, this means your refill request may need to wait until the end of the day or if I am out of the office for an extended period of time, it may have to wait until I get back. This is a very important reason to have a primary care provider- to help you get your prescriptions ordered if I am not available. Education will still be available at the Renown Diabetes Center and is also available through Karen Fisher at Nutrition Connection.

Another important service I am outsourcing is influenza vaccine.  Your primary care provider or local pharmacy can help you with your vaccines.



My office policies will stay as they are for the foreseeable future. I understand these are significant differences from the Diabetes Center so please be sure to take all of it into consideration. If these changes are not to the level of care you would like from your endocrinologist, there are several other doctors in Reno who could provide you with the care you need. Please check with your primary care physician or check your insurance provider list.



For ALL my patients: I have officially opened up my 2016 schedule for my Monday through Thursday schedule. If you have any questions regarding scheduling and/or on any of our office changes, please call the office and we can help you. However, also please remember that I am only in the office on Thursday and Friday (excluding Holidays) until the end of the year. Also remember that I only have one receptionist in charge of scheduling. She is getting a high number of calls so if you call during office hours and don’t speak with her, leave a message. It will take her some time to get back to you, but she will return all messages as soon as she can.

you can email me at caruso.patient@gmail.com. Keep in mind this email account is not HIPPA compliant.

Thank you for your understanding and for continuing to utilize me for your health care needs.





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